Do I get refund if I can't make the trip ?
1.Postponing conditions with dive packages, hotel rooms, excluding liveaboards
1-1. If the customer wishes to postpone the dive package rather than to cancel it, Fun Dives Travel will keep the customer's payment during 365 calendar days, beginning on the day Fun Dives Travel receives the customer's demand to postpone the dive package. After 365 days from the day Fun Dives Travel receives the customer's demand to postpone the dive package, the customer will have lost his / her credit and no refund will be possible. The customer can use his / her credit on any destination offered by Fun Dives Travel and give the dive package to another person. This means that another person designated by the customer can consume the dive package during the time the customer can use his / her credit.
1-2. To postpone a dive package, the customer must advise Fun Dives Travel by email, telephone or fax. not less than 15 days before the beginning of the program. If Fun Dives Travel receives the customer's demand to postpone the dive package less than 15 days before the beginning of the program, no postpone and no refund will be possible.
1.Postponing conditions with liveaboards
1-1. No postponing is possible with the liveaboards.
2.Cancellation by the customer with dive packages, hotel rooms, excluding liveaboards
2-1. If the cancellation is made more than 30 calendar days or more before the beginning of the program, Fun Dives Travel LTD will refund at 80 % per participant.
2-2. if the cancellation is made less than 30 calendar days or more before the beginning of the program no refund will be possible.
2-3. To cancel a dive package, the customer must advise Fun Dives Travel by email, telephone or fax.
3. Failing to pay a balance or an installment on time is considered as a cancellation from the customer.
2.Cancellation by the customer with liveaboards:
2-1. If the cancellation is made more than 90 calendar days or more before the beginning of the program, Fun Dives Travel LTD will refund at 100 % per participant.
2-2. if the cancellation is made less than 90 calendar days or more before the beginning of the program no refund will be possible.
2-3. To cancel a dive package, the customer must advise Fun Dives Travel by email, telephone or fax.
3. Failing to pay a balance or an installment on time is considered as a cancellation from the customer.
3. Cancellation by Fun Dives Travel.
3-1. Fun Dives Travel can cancel a dive package if there are not enough participants. In that case, Fun Dives Travel will refund the customer at 100%.
3-2. The customers agree not to hold Fun Dives Travel responsible if they are not enough participants.
3-3. Fun Dives Travel can cancel a dive package for the following reasons: the customer has a behavior that goes against local beliefs, or against local religion or against local culture. The customer abuses of alcohol or drugs, The customer has a violent behavior. The customer doesn't comply with article 5, 6, 7, 10 of the present terms. In that case, no refund or postpone will be possible.
4. General conditions
4.1. If the customer is not present at the dive boat departure, the dive course or the ferry departure, no refund and no postponing will be possible.
4.2.The customer agree to respect safety standards given by the dive facility he / she is diving with, and be in good physical conditions for the practice of scuba diving.
4.3. The minimum required dive certification required is PADI open water diver or CMAS one star or equivalent to be eligible to a dive package other than a dive course.
4.4.The customers agree to meet the pre requisites given by the PADI standards to begin a PADI dive course. The customers agree to meet the pre requisites given by the SSI standards to begin a SSI dive course.
4.5.The customer agree to stop diving at least 24H00 before taking a flight.
4.6. Organization of the dives and the safety on the dive boat is the responsibility of the dive staff and the captain of the dive boat. The customers agree not to hold Fun Dives Travel LTD responsible for the number of dives or / and for any change in the dive schedule.
4.7. The dive staff can prevent the customer from diving if the customer fails respecting the dive safety rules, or if the customer does not show a proof of minimum required dive certification. No refund will be possible if the customer does not respect the safety rules given by the dive staff does not show a proof of minimum required dive certification.
4.8. The choice of the dive sites belongs to the captain of the boat and the dive staff. The dive sites and itinerary can be changed due to weather conditions and / or dive conditions, or if there are not enough participant ob board.
4.9. The customer agrees not to hold Fun Dives Travel Ltd for the amount of dives made or for any change of itinerary during the package sold by Fun Dives Travel Ltd.
4.10. Fun Dives Travel LTD is not responsible for the customer's success at the examination of a dive course. The certification at the end of a dive course is the responsibility of the instructor who teaches the dive course to the customers. The customer agrees to meet the Padi standards to be certified. The customers agree to meet the SSI standards to be certified. The certification at the end of a dive course is not guaranteed, and is at the free choice of the dive instructor.
4.11. The customers agree not to hold Fun Dives Travel LTD responsible for any scuba diving accidents or other accidents that could happen during a sojourn sold by Fun Dives Travel LTD
4.12. Are defined as " customers" "customer" and "clients" the persons whose names appear on the vouchers and the flight tickets. Are defined as " customers" "customer" and "clients" the persons who are consuming the package with the persons whose names appear on the vouchers and the flight tickets.
4.13. By proceeding to the payment of the deposit and / or to the full payment, the customers agree with all the above.
Am I insured for scuba diving ?
